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Job Description

The Resonance team is part of the SPACE (Services, Products And ComponEnts) organisation in Adevinta and works closely with marketplaces to solve their main problems within the domain of customer support for transactions. We are looking for a Senior UX Designer to join our Resonance team in Barcelona as a T-shaped designer, meaning you’ll work on UX, UI and research needs. The Resonance team provides tooling for the marketplaces to efficiently resolve support queries and disputes related to transactions done through their site.

What you’ll do

  • Apply design methods in partnership with Product Management, not only as a tool to solve current user problems but also to identify new opportunities & areas that can create value to our ongoing business transformation

  • Help the product team to better understand users through quantitative and qualitative research collecting user needs, pains and desires

  • Combine user data and research to create user flows, wireframes and information architecture structures

  • Translate and document design ideas into visuals that can be shared with all parts of the business and convert them into technical requirements for engineers and data scientists

  • Design interface solutions for customer support agents who will need to be as effective and efficient as possible in their job

  • Provide engineering peers with assets and support when developing new features and follow up with final delivery before release to production

  • Create interactive prototypes for user testing at all stages of the user journey

  • Use validation techniques to evaluate solutions, both when exploring and analysing ideas as well as during user testing to refine the solution

  • Contribute to the overall Resonance strategy

Qualifications

Who you are

  • Strong understanding of usability and user experience principles

  • Passionate about product development and constantly looking for ways to improve it

  • Experience with A/B tests, qualitative user research methodologies and capability to run research in order to ensure that user insights inform all stages of design

  • Ability to facilitate design workshops and share analysis, experiments, research and expertise in order to create recommendations for design and engineering

  • Experience with functional design for back-office software and enterprise applications  

  • Experience with design systems, design components and guidelines (specifically Material Design)

  • Ability to work lean, agile and be innovative with the tenacity to thrive in a constantly changing environment

  • Self-motivated and results-oriented: show initiative in proactively finding and solving problems

  • Be a business-focused, creative, innovative, pragmatic and positive team player

  • Good written, spoken and interpersonal communication skills in English (both technical and business)

Additional Information

What you’ll get from us

  • Opportunity to shape the way we work. Your feedback and opinions are valued at all levels of the organisation

  • Benefits including private health insurance, stock purchase plan and bonus

  • Flexibility to work when and how you want - flexible hours, autonomy to set your own agenda, choice of phone and computer

  • Smart Working Policy - work remotely some of the time, balanced with time in the office together with your team - between 5 and 45 days per quarter in the office

  • ‘Work from anywhere’ weeks - up to four weeks working from anywhere, as long as you have an internet connection!

  • Career development, including language classes and Adevinta Academies: specialised content built by our experts on Machine Learning, Agile, Leadership and more

  • Flexible benefits programme (transport, restaurants, child-care, etc)

  • Free daily breakfast 

  • 26 days of holiday

 

Additional information

Adevinta is an equal opportunity employer and we value diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status. 

 

If anything you’ve read above ticks your boxes, then why not apply now to find out more!

Company Description

We are Adevinta, a global leader in digital marketplaces. Our household name brands, including Marktplaats in the Netherlands, Fotocasa in Spain, Mobile.de in Germany and leboncoin in France, reach hundreds of millions of people every month. 

We’re all about matchmaking, and our sites help people find whatever they’re looking for in their local communities – whether it’s a car, an apartment, a sofa or a new job. Every connection made or item found makes a difference by creating a world where people share more and waste less. 


Our brands are supported by global Tech Hubs in Barcelona, Amsterdam, Paris and Berlin. Their goal is to develop common global products and innovation platforms which all of our brands can use. This means using cutting edge technology to create highly scalable, customisable and secure products and components that free up development time and leverage access to global data.

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