At Adevinta, we believe everything and everyone has a purpose in life. Our selection of digital brands unlock the full value in every person, place and thing by creating perfect matches on the world’s most trusted marketplaces.
Sustainability is in our DNA, and we are recognised as a global sustainability leader by DJSI Europe. By providing marketplaces where people buy and sell second-hand goods, we contribute to the circular economy and help people live more sustainably.
We're all about matchmaking, and we take the same approach to hiring. But it's not just about finding the right skills for the job. It's also about making sure the role and the culture are the right match too.
We care about gaining and keeping the trust of our users, customers and stakeholders by acting responsibly, promoting sustainability and protecting the environment.
We invest in companies with tangible traction, a potential to scale beyond their domestic market, and who we can support with more than just financial resource.
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Media Production /
Sales & Customer Care /
What you’ll do:
We are going into a new phase with our Company, Vendors and Team that requires 'new insights' and impact is needed on our processes and Channels. This requires someone with senior knowledge in the Customer Service Branch that can push activities to the next level. This together with the Channel Manager, that will be a tactical team that works internal and external closely together.
You will be part of the Customer Relations team that works autonomously and has a wide collaboration with Internal teams as external. You will be part of a dynamic team that has a high standard of the “can do” mentality and has a wide span of control due to the central role we have. CR manages Service, Sales, Support Technical and Finance segments within the Benelux and is an important partner for all departments in as well as operational as technical projects. You will be a key player in being the eyes and ears of our Marktplaats and 2deHands customers and process.
Your daily work consist of:
You will be working internally within as well the internal Business teams as with the tech/CX/IT departments of our Vendors. You will visit our BLX-Partners occasionally/when needed (location North/ Eastern Netherlands and Brussels)
Who you are:
What you’ll get from us
Adevinta is an equal opportunity employer and we value diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.
Marktplaats in The Netherlands, and 2dehands and 2ememain in Belgium, are part of Adevinta: a global online classifieds specialist. The three brands are hosted on a multi-tenant platform, operated from our Amsterdam location, and are the top players in the classifieds space throughout the Benelux region.
We offer consumers the opportunity to trade their unwanted products and contribute to a greener, circular economy. We offer businesses - of all sizes, from the smallest hobbyist to the biggest brands in Benelux - a platform to showcase their goods and services online to over 11 million monthly unique users.
Adevinta is recognised as a sustainability leader and is one of only six companies listed in the Media & Entertainment industry group on the Dow Jones Sustainability Index (DJSI) Europe.